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Welcome to
ArabBank
Egypt

Dear Valued Customer,

To ensure that we provide the highest level of service and continue to satisfy you, we ask you to please take a few minutes of your time to let us know if you have any complaint about our services or products through below electronic form to be given directly to the bank where our Customers Rights Protection Unit will contact you within two working days.

You can submit your complaint by filling this form (Click here).

Furthermore, you can contact our dedicated Customer Rights Protection Unit for any complaint you may have through:

  • Customer Rights Protection Unit E-mail: Eg-ComplaintsManagement@arabbank.com.eg
  • Suggestions/Complaints boxes available at the branches
  • Personally visit to Head Office building
  • Regular mail: Customer Rights Protection Unit - P.O. Box 230 5th Settlement - Postal code 11835