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Complaints

Dear Valued Customer,

To ensure that we provide the highest level of service and continue to satisfy you, we ask you to please take a few minutes of your time to let us know if you have any complaint about our services or products through the following channels:

  • Customer Rights Protection Unit E-mail:

Eg-ComplaintsManagement@arabbank.com.eg

  • Suggestions/Complaints boxes available at the branches
  • Personally visit our Head Office building

Address: 43 North 90 St. – 5th Settlement – New Cairo – Cairo, Egypt – P.O. Box 230 – Postal Code 11835

 

Our Customers Rights Protection Unit will contact you within four working days.