At Arab Bank, keeping your personal information secure and confidential is our top priority. We are committed to maintaining secure methods in the collection, use, and exchange of your information.
This brochure provides general guidelines on how protection of information starts with “You” by following the best-practices at work and at home.
How Can You Protect Yourself?
Use common sense and do not release information that could be used to compromise your personal information. Regardless of the type of information requested, you are advised to:
If you receive a suspicious e-mail or SMS message that appears to be from Arab Bank, please do the following:
What is Social Engineering?
“Social Engineering” refers to the practice of manipulating people to circumvent security systems and conduct fraud. This technique involves obtaining information people would not normally reveal to strangers.
Social engineering can take a variety of forms (e.g. telephone, e-mail, written mail, fax or instant messaging).
E-mail “spoofing ” is when an e-mail message appears to have originated from one source when it was actually sent from another.
For example:A scammer contacts a company pretending to be a financial institution/vendor, claiming that their bank account number has changed, so that subsequent payments will then unknowingly be routed to a fraudulent account.
Beware of Phishing
Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker masquerades as a trusted entity.
Phishing messages can come from a growing number of sources, including e-mails, phone calls, social media messages, and text messages.
Victims can often be tricked into clicking the malicious link or opening the malicious attachment.
Other Tips to Safeguard Your Personal Information
“Secure Websites” HAVE a lock icon:
Passwords and Authentication
Passwords and authentication methods (e.g. token & one time password (OTP))are ways systems verify that you are who you claim to be. If your password is compromised, a person knowing your password can do anything you can do (e.g. transfer funds).
Tip: Arab Bank’s online banking service supports this security feature, please consider using this security feature that generates a one-time access code.
Use a strong password and a Token for optimal security!
Call our Customer Care Center for more information.
Create and Use Only Strong Passwords
Passwords should be strong so that they are not easily guessed or cracked, (i.e. at least (8) characters long, upper/lower case letters, and include numbers and special characters).
Tip: Use a pass-phrase to remember your password
(e.g. the phrase “Would you like 3 scoops of ice cream?” forms the strong password “Wul3$oIc?”).
for more information and assistance, please call us at: